# Customer Support Specialist at Ubeya

- Company: Ubeya
- What the company does: Schedule, track, and pay your temp workforce in one platform. Built for agencies, stadiums, events, and hospitality. Backed by 500 Global.
- Company website: https://www.ubeya.com
- Type: Startups
- Level: Mid level
- Location: Remote (US)
- Work setup: Remote
- Posted: 2026-06-23
- Apply by: 2026-10-12
- Apply: https://careers.ubeya.com/jobs/7954111-customer-support-specialist
- Page: https://www.1752.vc/careers/jobs/ubeya-customer-support-specialist/

## About the role

Ubeya is looking for a Customer Support Specialist to join our growing team and serve as a trusted partner for our customers. We're looking for someone who combines outstanding customer-facing skills with a strong technical mindset. Someone who learns fast, adapts quickly, and enjoys understanding how systems work. This is not a script-based support role - we're looking for a proactive problem solver who takes ownership, thinks independently, and is always looking for better ways to help customers succeed.

## What they're looking for

- Excellent written and verbal communication skills in English
- Strong customer-facing skills with the confidence to lead conversations, training sessions, and problem-solving discussions
- Fast learner with a technical mindset and the ability to quickly understand complex systems and workflows
- Self-motivated, proactive, and comfortable working independently while collaborating effectively with a team
- Strong problem-solving skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment
- Ability to perform under pressure while maintaining a positive, customer-focused attitude