# Senior Customer Success Manager at Ubeya

- Company: Ubeya
- What the company does: Schedule, track, and pay your temp workforce in one platform. Built for agencies, stadiums, events, and hospitality. Backed by 500 Global.
- Company website: https://www.ubeya.com
- Type: Startups
- Level: Senior
- Location: Remote (US)
- Work setup: Remote
- Pay: $120K to $140K base salary per year (USD)
- Posted: 2026-02-08
- Apply by: 2026-10-12
- Apply: https://careers.ubeya.com/jobs/7190933-senior-customer-success-manager
- Page: https://www.1752.vc/careers/jobs/ubeya-senior-customer-success-manager/

## About the role

Serve as a Strategic Partner to our US Enterprise and Mid-Market Clients. You will act as a trusted advisor, comprehensively understanding their business objectives and effectively communicating the value of our solutions. You will be responsible for leading Executive Business Reviews (EBRs) to demonstrate delivered value and establish alignment on future strategic priorities.

## What they're looking for

- Senior Experience: 5+ years in Customer Success with a focus on US Enterprise Clients, owning a book of business with a proven track record of meeting net retention and growth targets
- Startup Agility: Thrive in a fast-paced, high-growth environment by acting as an "ambassador of change." This dynamic role requires a versatile individual who can touch the platform in various ways and wear multiple hats to achieve success
- Industry Context: Solid background in HR/ HRM/ Workforce
- management is a significant advantage