# Support Engineer (Remote) at Unframe AI

- Company: Unframe AI
- What the company does: Go beyond generic tools with Unframe’s enterprise AI solutions - secure, governed, production-ready, and built to deliver measurable ROI fast. Backed by Bessemer.
- Company website: https://www.unframe.ai/
- Type: Startups (AI role)
- Level: Mid level
- Location: New York, New York, United States
- Work setup: On-site
- Posted: 2026-09-07
- Apply by: 2026-10-22
- Apply: https://job-boards.eu.greenhouse.io/unframe/jobs/4969673101
- Page: https://www.1752.vc/careers/jobs/unframe-ai-support-engineer-remote/

## About the role

We're looking for a Support Engineer to join our team and support large global enterprise customers using Unframe's AI-powered solutions.

## What they're looking for

- 4+ years of experience in technical support, support engineering, QA, solutions engineering, or a similar hands-on technical role
- Strong troubleshooting instincts and the ability to investigate complex technical issues independently
- Good understanding of web applications, APIs, integrations, logs, and basic system behavior
- Hands-on with AI tools (ChatGPT, Claude, Copilot, or similar) and comfortable using them as part of day-to-day technical work
- Excellent written and spoken English
- Customer-first mindset with strong ownership and follow-through

Tags: Product Growth