# Principal Customer Advocate Manager at Unqork

- Company: Unqork
- What the company does: UnqorkAI helps organizations build and operate AI-generated applications with greater control, predictability, and governance.
- Company website: https://unqork.com
- Type: Startups
- Level: Principal and up
- Location: United States (Remote)
- Work setup: Remote
- Pay: $125K to $155K base salary per year (USD)
- Posted: 2026-07-15
- Apply by: 2026-10-08
- Apply: https://www.unqork.com/career-details/?gh_jid=8631236002
- Page: https://www.1752.vc/careers/jobs/unqork-principal-customer-advocate-manager/

## About the role

At Unqork, we value inclusive and innovative thinkers who boldly challenge the status quo. We encourage you to apply! As a remote-first company, Unqork incorporates a geographic differential into our compensation structure, depending on the candidate’s location. We utilize a tiered system—Tier 1 and Tier 2—to accurately reflect local market rates and ensure our compensation packages are both fair and competitive.

## What they're looking for

- Relationship Building: Establish and nurture strong relationships with customer stakeholders at all levels, from technical champions to economic buyers, starting before contract close
- Educate customers about Unqork, including new features and functionality on a regular basis
- Ensure customer needs are met at the highest level of quality regardless of delivery model and resources assigned
- Track and manage renewals, including appropriate teams as needed
- Utilize health and success metrics to monitor customers and their application usage to drive success strategy
- Ongoing Support: Provide continuous assistance post-go-live, including regular check-ins, Quarterly Business Reviews (QBRs), and defining Customer Success Plans (CSPs) to ensure ongoing platform adoption

Tags: Customer Advocacy