# Director, Product Management - Personal Loans Growth at Upgrade

- Company: Upgrade
- What the company does: Backed by USV.
- Company website: https://www.upgrade.com
- Type: Startups
- Level: Principal and up
- Location: San Francisco; Wilmington
- Work setup: On-site
- Pay: $190K to $250K base salary per year (USD)
- Posted: 2026-09-14
- Apply by: 2026-10-29
- Apply: https://job-boards.greenhouse.io/upgrade/jobs/4733843005
- Page: https://www.1752.vc/careers/jobs/upgrade-director-product-management-personal-loans-growth/

## About the role

Upgrade is seeking a Director of Product Management to help drive the next phase of growth for our Personal Loans business. In this role, you’ll identify and develop high-impact growth opportunities across the customer journey — from acquisition and conversion to new loan programs, partnerships, market expansion, and deeper relationships with existing customers.

## What they're looking for

- Own and evolve the growth product strategy for Personal Loans, identifying opportunities to grow funded volume, expand our addressable market, improve economics, and increase customer lifetime value
- Develop a deep understanding of the Personal Loans funnel, customer behavior, acquisition channels, credit and fraud constraints, and key drivers of business performance
- Identify, size, and prioritize new growth opportunities, including new loan programs, customer segments, credit capabilities, distribution partnerships, and conversion improvements
- Partner closely with Marketing to connect product strategy with acquisition, customer segmentation, lifecycle marketing, and channel performance
- Partner with Partnerships to identify new distribution opportunities, develop partner-specific experiences, and improve performance across existing relationships
- Work with Risk, Credit, Finance, and Analytics to evaluate opportunities based on customer impact, credit performance, economics, and incremental profitability

Tags: Product Management