# Marketing Technology Manager, CRM Platform at Uphold

- Company: Uphold
- What the company does: Backed by Hard Yaka.
- Company website: https://uphold.com
- Type: Startups
- Level: Senior
- Location: New York, New York
- Work setup: On-site
- Posted: 2026-09-22
- Apply by: 2026-11-06
- Apply: https://uphold.bamboohr.com/careers/876?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/uphold-marketing-technology-manager-crm-platform/

## About the role

This is a technical role, not a campaign execution role. You will own the data model, the integrations, the workflow architecture and the operating standards that make customer communication possible at scale. You will sit between Engineering, Data, Marketing and Commercial, and you will be the person who decides how the platform is built and how it is used. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Work hand in hand with Engineering and Data: Design and maintain the pipelines that feed Customer.io. Agree on schemas, event contracts and data freshness requirements, and hold the line when they drift
- Guarantee freshness and correctness: Put monitoring and alerting in place so that stale, missing or malformed data is caught before it reaches a customer, not after
- Apply systems thinking to campaign design: Build journeys, triggers and segments that are modular, reusable and understandable by someone who did not build them
- Prevent workflow sprawl: Establish naming conventions, versioning, documentation and deprecation routines. Retire what is no longer used. Treat the CRM workspace as a codebase, not a folder of one off campaigns
- Design for scale: Anticipate volume, message throughput, rate limits and platform constraints before they become production issues
- Balance consistency with autonomy: Give each product team room to move without letting the overall architecture fragment

Tags: Marketing

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/uphold-marketing-technology-manager-crm-platform/