# Research Consultant, Customer Onboarding at UserTesting

- Company: UserTesting
- What the company does: Improve digital, product, and customer experience decisions with real human insights from UserTesting’s platform. Backed by Accel and Insight.
- Company website: http://www.usertesting.com
- Type: Startups
- Level: Mid level
- Location: Remote - US
- Work setup: Remote
- Posted: 2026-11-06
- Apply by: 2026-12-21
- Apply: https://usertesting.wd12.myworkdayjobs.com/en-US/UserTesting/job/Remote---US/Research-Consultant_R-101293?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/usertesting-research-consultant-customer-onboarding/

## About the role

As a Research Consultant on our Consulting Services team, you'll play a key role in helping customers successfully onboard to the UserTesting platform and build confidence in conducting their own research. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Bachelor's degree in Human-Computer Interaction, Psychology, Sociology, or a related field, or equivalent practical experience
- 3+ years of experience in UX research, customer enablement, research operations, customer training, or a related field
- Strong organizational and time-management skills, with the ability to manage multiple customer engagements or projects simultaneously
- Foundational understanding of UX research methodologies, including usability testing, moderated interviews, and concept testing
- Experience conducting research studies, supporting research projects, or helping others use research tools and methodologies
- Experience presenting research findings and translating insights into clear, compelling stories and actionable recommendations for clients, internal leadership, or cross-functional stakeholders


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/usertesting-research-consultant-customer-onboarding/