# Senior IT Systems Administrator Automation & AI at UserTesting

- Company: UserTesting
- What the company does: Improve digital, product, and customer experience decisions with real human insights from UserTesting’s platform. Backed by Accel and Insight.
- Company website: http://www.usertesting.com
- Type: Startups (AI role)
- Level: Senior
- Location: 2 Locations
- Work setup: On-site
- Posted: 2026-09-23
- Apply by: 2026-11-07
- Apply: https://usertesting.wd12.myworkdayjobs.com/en-US/UserTesting/job/Atlanta/Senior-IT-Systems-Administrator_R-101249
- Page: https://www.1752.vc/careers/jobs/usertesting-senior-it-systems-administrator-automation-and-ai/

## About the role

The IT team at UserTesting manages company-wide systems and serves as an integration, automation, and support point for the company's technology initiatives. The Senior IT Systems Administrator, AI & Automation manages critical platforms and helps set the technical direction for how they are configured, integrated, scaled, and secured across a large and varied enterprise tool set and a mixed macOS and Windows environment.

## What they're looking for

- Able to work Monday through Friday in the US Eastern or Central time zone
- 5+ years of experience administering enterprise IT systems in a system administrator capacity
- Deep administrative expertise in enterprise identity (Okta, including Okta Workflows), Google Workspace administration, and endpoint management across a mixed macOS and Windows environment (Jamf, Intune)
- Familiarity with API-based integrations: managing keys, scoping permissions, reading documentation, and troubleshooting connectivity between systems
- Track record leading technical projects affecting the entire company, including migrations or platform replacements, and stakeholder and IT project management
- Experience producing audit evidence and operating access controls