# Customer Success Manager (North America) at Valdera

- Company: Valdera
- What the company does: Valdera is the sourcing and procurement platform that makes it easy to buy or sell chemicals, ingredients, and raw materials. We partner with segment leaders, ranging from the world's largest CPG manufacturers to household names in the beauty industry. Backed by Index.
- Company website: https://www.valdera.com/
- Type: Startups
- Level: Senior
- Location: New York, New York
- Work setup: Remote
- Posted: 2026-02-02
- Apply by: 2026-10-08
- Apply: https://jobs.lever.co/valdera/1771e7c8-e313-4a00-9581-d56923aa8d18
- Page: https://www.1752.vc/careers/jobs/valdera-customer-success-manager-north-america/

## About the role

We are looking for an experienced Customer Success Manager to support and grow our enterprise customer base across Europe. In this role, you will be responsible for ensuring customers realize measurable value from Valdera’s platform, driving retention, expansion, and long-term partnerships. You will act as a strategic partner to procurement leaders and supply chain executives, helping them modernize their sourcing operations through Valdera’s cutting-edge technology.

## What they're looking for

- 5–10 years of total professional experience
- Customer Success & SaaS Account Leadership: 3–5+ years managing enterprise SaaS accounts, with responsibility for onboarding, driving adoption, managing renewals, and delivering measurable business outcomes
- Language Skills: English - Native or professional fluency is required

Tags: Customer Success