# T2 Support Engineer at Vantaca

- Company: Vantaca
- What the company does: Simplify HOA management with software that handles everything from financials to communication. Enhance homeowner experience with the best HOA software!
- Company website: https://www.vantaca.com
- Type: Startups
- Level: Mid level
- Location: United States - Remote
- Work setup: Remote
- Pay: $75K to $95K base salary per year (USD)
- Posted: 2026-09-29
- Apply by: 2026-11-13
- Apply: https://jobs.gem.com/vantaca/am9icG9zdDpNlosW--iM6aEQxvrABM95?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/vantaca-t2-support-engineer/

## About the role

As a Tier 2 Support Engineer, you will be part of a rapidly growing skilled team of individuals focused on continuously learning, improving processes, and solving problems. You will troubleshoot, diagnose, and triage the issues escalated to the Tier 2 Support Team, while providing an excellent customer experience. This engineer is responsible for identifying the root cause of issues and providing a mitigating solution where appropriate, as well as, triaging and escalating issues as necessary. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Minimum 2 years of experiences as a Support Engineer at a SaaS company
- Familiarity in C#, .NET, and SQL server
- Aptitude in navigating and troubleshooting in Visual Studio
- Strong critical thinking and troubleshooting skills
- Excellent communication skills and the ability to convey technical topics to a non-technical audience
- Customer support experience


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/vantaca-t2-support-engineer/