# Customer Success Manager at Vantage

- Company: Vantage
- What the company does: Elevate guest experience, streamline operations, and uncover revenue opportunities using a single attractions management software. Backed by a16z.
- Company website: https://vantage.co
- Type: Startups
- Level: Senior
- Location: USA (Remote)
- Work setup: Remote
- Pay: $110K to $140K base salary per year (USD)
- Posted: 2026-08-25
- Apply by: 2026-10-09
- Apply: https://jobs.ashbyhq.com/vantage/af4ca152-5b48-4a09-a8aa-f66367e2ad8b
- Page: https://www.1752.vc/careers/jobs/vantage-customer-success-manager/

## About the role

Vantage’s customer base is growing and, as a result, we’re looking to onboard another member to our customer success team. The Vantage customer success team works with customers after they’ve already chosen to subscribe to Vantage. You’ll serve as your customer’s main point of contact after being introduced by a sales team member.

## What they're looking for

- 3+ years of customer-centric industry experience as a Customer Success or Technical Account Manager across B2B tech or SaaS
- A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTOs, VPs of Engineering/Infrastructure, and DevOps professionals
- Previous experience with FinOps Cloud Cost Management solutions
- You have a bias for action and believe in continuous development, ambiguity is in your comfort zone
- Ability to efficiently manage a wide portfolio from SMB up to Commercial accounts
- Strong emotional intelligence and the ability to empathize with customers

Tags: Customer Success