# Senior Customer Success Manager at Vantage

- Company: Vantage
- What the company does: Elevate guest experience, streamline operations, and uncover revenue opportunities using a single attractions management software. Backed by a16z.
- Company website: https://vantage.co
- Type: Startups
- Level: Senior
- Location: USA (Remote)
- Work setup: Remote
- Pay: $140K to $160K base salary per year (USD)
- Posted: 2026-07-29
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/vantage/f734c23c-fbaf-4c90-81ab-068349b2bea8
- Page: https://www.1752.vc/careers/jobs/vantage-senior-customer-success-manager/

## About the role

You will own and lead the complete lifecycle of post sale customer engagement, including onboarding, adoption, value reviews, and renewal playbooks. As we scale, this will evolve Become a trusted advisor to Vantage customers, ensuring they maximize the benefit of the Vantage solution

## What they're looking for

- 5+ years of customer-centric industry experience as a Customer Success or Technical Account Manager across B2B tech or SaaS
- A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTOs, VPs of Engineering/Infrastructure, and DevOps professionals
- Previous experience with FinOps Cloud Cost Management solutions
- You have a bias for action and believe in continuous development, ambiguity is in your comfort zone
- Ability to efficiently manage a wide portfolio of accounts from SMB up to large enterprise accounts
- Strong emotional intelligence and the ability to empathize with customers

Tags: Customer Success