# Agent Strategist - SF at Vapi

- Company: Vapi
- What the company does: Build, test, and deploy advanced voice AI agents in minutes with Vapi. The platform for developers creating conversational voice AI. Backed by Bessemer, Peak XV and Y Combinator.
- Company website: https://vapi.ai/
- Type: Startups (AI role)
- Level: Mid level
- Location: San Francisco
- Work setup: Remote
- Pay: $130K to $160K base salary per year (USD)
- Posted: 2026-03-23
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/vapi/adbc573f-7267-491e-8671-4d5470238aae
- Page: https://www.1752.vc/careers/jobs/vapi-agent-strategist-sf/

## About the role

This role will help define and scale our post-sales engagement model while directly impacting Net Revenue Retention. Begin identifying renewal risks and expansion signals across your portfolio.

## What they're looking for

- 5+ years in customer success, technical account management, or solutions consulting at a B2B SaaS or API-first company
- Experience managing a portfolio of enterprise accounts ($100K+ ACV) with complex deployments and integrations
- Strong stakeholder management skills with the ability to engage VP and C-level executives
- Technically fluent enough to discuss APIs, integrations, deployment workflows, and architecture without needing to write code
- Experienced in renewal and expansion motions and comfortable building commercial narratives
- Highly organized with strong CRM hygiene, documentation habits, and follow-through

Tags: Customer Engagement