# Senior Customer Success Engineer - Data & AI Security at Veeam

- Company: Veeam
- What the company does: Backed by Insight.
- Company website: http://www.veeam.com/
- Type: Startups (AI role)
- Level: Senior
- Location: Remote, United States
- Work setup: Remote
- Posted: 2026-09-24
- Apply by: 2026-11-08
- Apply: https://job-boards.eu.greenhouse.io/veeamsoftware/jobs/4986920101
- Page: https://www.1752.vc/careers/jobs/veeam-senior-customer-success-engineer-data-and-ai-security/

## About the role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam's Securiti AI solutions, and be motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Lead Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Securiti Data Command Center platform.

## What they're looking for

- Setup customer accounts, facilitate onboarding, orient stakeholders, walk through administration portals, introduce support channels
- Identify expansion opportunities, analyze platform usage and customer environments, conduct success planning and strategy sessions, align business outcomes with product adoption
- Conduct assessments, recommend solutions and architectures across DSPM, Privacy, Data Security, and AI Governance offerings
- Perform technical health checks, assess data security, privacy, and AI governance posture, deliver quarterly value and adoption reviews
- Monitor signals to detect churn risk early, define mitigation plans, partner on renewal strategy with actionable technical insights
- Build business cases, define value realization, articulate expansion opportunities, schedule checkpoint reviews with stakeholders

Tags: WW Customer Success 1009886