# Head of Customer Success and Implementation Delivery - Veeva Ostro at Veeva Systems

- Company: Veeva Systems
- What the company does: Veeva delivers the industry cloud for life sciences with applications, agents, data, and consulting. Committed to innovation, product excellence, and customer success, Veeva serves more than 1,500 customers, ranging from the world's largest pharmaceutical...
- Company website: https://www.veeva.com
- Type: Startups
- Level: Principal and up
- Location: Massachusetts - Boston
- Work setup: Remote
- Pay: $200K to $270K base salary per year (USD)
- Posted: 2026-10-14
- Apply by: 2026-11-28
- Apply: https://jobs.lever.co/veeva/57b392bc-6918-43f3-b1e2-b5be94f72947?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/veeva-systems-head-of-client-success-and-delivery/

## About the role

Ostro is a conversational AI platform for life sciences. We joined Veeva in early 2026 and serve a majority of the world's largest biopharma companies. As Head of Customer Success and Implementation Delivery, you will lead our customer success and services team and be part of Veeva Ostro's leadership team. You will help customers successfully implement our products, get results, and keep current with best Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Proven ability to build and lead teams with direct management experience
- Current experience in life sciences in a service-related role, either billable or non-billable
- Experience using data and analytics tools to measure and improve processes
- We need a hands-on manager who gets into details

Tags: Ostro - NA

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/veeva-systems-head-of-client-success-and-delivery/