# Lead Services Engagement Manager (SEM) - eCOA at Veeva Systems

- Company: Veeva Systems
- What the company does: Veeva delivers the industry cloud for life sciences with applications, agents, data, and consulting. Committed to innovation, product excellence, and customer success, Veeva serves more than 1,500 customers, ranging from the world's largest pharmaceutical...
- Company website: https://www.veeva.com
- Type: Startups
- Level: Senior
- Location: Massachusetts - Boston
- Work setup: Remote
- Pay: $120K to $160K base salary per year (USD)
- Posted: 2026-10-13
- Apply by: 2026-11-27
- Apply: https://jobs.lever.co/veeva/7aa28efd-044d-4a16-a6ea-c379fdeaf888?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/veeva-systems-lead-services-engagement-manager-sem-ecoa/

## About the role

The Services Engagement Manager Lead (SEM) is responsible for setting our customers up for success and representing the entire value proposition and effort behind a Veeva eCOA Implementations. This is a critical role in ensuring successful customer engagements during the scoping and planning phase to establish the right strategy for implementation success. The SEM is an integral part of the sales cycle, acting as a solution expert working in close alignment with the Veeva Sales, Strategy, and Services Teams. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 5+ years experience in delivering consulting services or involvement in selling services for Clinical Data Applications, including eCOA, with a proven track record
- 3+ years of experience scoping/defining project plans, resource models, and negotiation of Statements of Work for software implementation projects
- Understanding of the data capture for the clinical trials domain, including how EDC works with IVRS, safety systems, CTMS and downstream databases, and eCOA
- Ability and comfort to spearhead complex services contracting independently but in close collaboration with key internal stakeholders. Familiarity in working with the Life Sciences Industry
- Ability to engage audiences of varying perception levels, including working with executive leadership. Strong negotiation skills
- Collaborative and consultative work style

Tags: Professional Services

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/veeva-systems-lead-services-engagement-manager-sem-ecoa/