# Customer Care Specialist at Veracyte

- Company: Veracyte
- What the company does: Veracyte serves as an ally in the race against cancer, providing clinicians and patients with molecular tests that reveal key insights into tumor biology. Backed by Kleiner Perkins.
- Company website: http://www.veracyte.com/
- Type: Startups
- Level: Mid level
- Location: Remote
- Work setup: Remote
- Posted: 2026-09-01
- Apply by: 2026-10-16
- Apply: https://veracyte.com/job-detail?gh_jid=5220433007
- Page: https://www.1752.vc/careers/jobs/veracyte-customer-care-specialist/

## About the role

At Veracyte, we offer exciting career opportunities for those interested in joining a pioneering team that is committed to transforming cancer care for patients across the globe. Working at Veracyte enables our employees to not only make a meaningful impact on the lives of patients, but to also learn and grow within a purpose driven environment.

## What they're looking for

- A bachelor's degree (B.A. or B.S.) is preferred. Relevant experience may be considered in lieu of the education preference
- 2+ years of experience in customer service within healthcare, biotech, or laboratory settings, oncology experience is preferred
- Understanding of effective order and case management practices
- Familiarity with CRM tools, preferably Salesforce
- Strong organizational and time-management skills to prioritize tasks, handle multiple projects, and meet deadlines
- Analytical skills to evaluate data, trends, and customer feedback, identifying improvement opportunities and providing data-driven insights

Tags: Customer Service