# IT Ops Engineer at Vercel

- Company: Vercel
- What the company does: The autonomous stack for every app and agent. Backed by Accel, General Catalyst and Khosla.
- Company website: https://vercel.com/
- Type: Startups (AI role)
- Level: Mid level
- Location: Hybrid - New York City
- Work setup: Hybrid
- Pay: $116K to $174K base salary per year (USD)
- Posted: 2026-09-08
- Apply by: 2026-10-23
- Apply: https://job-boards.greenhouse.io/vercel/jobs/6179794004
- Page: https://www.1752.vc/careers/jobs/vercel-it-ops-engineer/

## About the role

Vercel is growing fast, and so is the demand on our IT team. We're looking for an IT Operations Engineer to be the backbone of day-to-day technical support for our New York City office, someone who takes real ownership of the employee experience and keeps our team running at full speed.

## What they're looking for

- Tech-Savvy Problem Solver: You have a strong understanding of macOS environments, networking, and security, and you're known for diagnosing and resolving technical issues quickly and thoroughly
- Effective Communicator: You can explain complex technical issues in plain language and work collaboratively across teams and departments with ease
- Proactive and Adaptable: You thrive in fast-paced environments, take initiative without being asked, and can juggle multiple tasks or priorities without dropping the ball
- Service-Oriented: You're approachable, patient, and genuinely enjoy helping people. You treat every support interaction as an opportunity to leave someone better off than you found them
- Detail-Oriented: You manage your work and documentation carefully, keep IT assets organized, and don't let things fall through the cracks
- Security Conscious: You understand the importance of cybersecurity and are proactive about implementing measures to protect company data and systems

Tags: IT