# Client Support Engineer at Versana

- Company: Versana
- What the company does: Versana provides unprecedented transparency and real-time insight into loan-level details. Backed by MassMutual Ventures.
- Company website: https://versana.io
- Type: Startups
- Level: Mid level
- Location: New York, NY
- Work setup: Hybrid
- Pay: $110K to $150K base salary per year (USD)
- Posted: 2026-08-21
- Apply by: 2026-10-14
- Apply: https://jobs.lever.co/Versana/2aa5e474-9103-4cb4-8f4d-4c771d67953e
- Page: https://www.1752.vc/careers/jobs/versana-client-support-engineer/

## About the role

Versana is looking for an independent, results-driven problem solver who loves working with clients. The Client Support Engineer will play an important role in our client engagement process as the main point of contact for issue resolution. You will represent the company while directly interacting with our top-tier clients and relaying their feedback to our product and technology teams to drive our development efforts.

## What they're looking for

- 2-5 years of hands-on technical client support with a track record of exemplary customer service
- Experience with syndicated loans
- Knowledge of financial products or experience in a fintech company
- Knowledge of relational databases, ability to write basic SQL queries
- Understanding of SDLC
- Knowledge of Object-oriented programming

Tags: Versana Client Support

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/versana-client-support-engineer/