# Customer Experience Associate at Verse Medical

- Company: Verse Medical
- What the company does: Backed by Y Combinator and Sapphire.
- Company website: http://versemedical.com/
- Type: Startups (AI role)
- Level: Associate
- Location: New York City
- Work setup: Remote
- Pay: $70K to $75K base salary per year (USD)
- Posted: 2026-08-24
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/versemedical/58092561-f7f8-40e9-aa80-3c064b4d9466
- Page: https://www.1752.vc/careers/jobs/verse-medical-customer-experience-associate-2/

## About the role

As a Customer Experience Associate , you are on the front lines of supporting clinics that rely on Verse Medical to care for their patients. You’ll resolve questions, remove friction in the ordering process, and serve as a trusted partner to clinical teams. This is an ideal role for someone early in their career who thrives in fast-paced environments, enjoys solving problems, and cares deeply about delivering exceptional service.

## What they're looking for

- 1–3 years of experience in customer support, healthcare operations, or similar fast-paced environment
- Strong written and verbal communication skills
- High attention to detail and ability to manage multiple tasks simultaneously
- Comfort working in systems (G-Suite, Slack, Kustomer/Zendesk, etc.)
- A proactive, solution-oriented mindset

Tags: Sales & Customer Success