# Customer Success Manager at Verse Medical

- Company: Verse Medical
- What the company does: Backed by Y Combinator and Sapphire.
- Company website: http://versemedical.com/
- Type: Startups (AI role)
- Level: Senior
- Location: New York City
- Work setup: Remote
- Pay: $90K to $100K base salary per year (USD)
- Posted: 2026-09-02
- Apply by: 2026-10-17
- Apply: https://jobs.ashbyhq.com/versemedical/97acd6e4-aaed-4678-930a-7e5c3748d80d
- Page: https://www.1752.vc/careers/jobs/verse-medical-customer-success-manager/

## About the role

Customer Success makes sure that our customers have a great user experience. The team plays a critical role in the company’s long-term success by building close relationships with clinics, maintaining customer satisfaction, expanding usage, and preventing churn. Managing a portfolio of Verse accounts (clinic and hospital users).

## What they're looking for

- 1-3 years in a customer success role in the software or healthtech domain
- Excellent interpersonal & communication skills, both written and verbal
- Well-organized with high attention to detail, a resourceful problem solver, and can manage multiple work streams
- Comfort working in a phone-driven environment
- Experience managing and triaging issues from various accounts
- Ability to manage ambiguity and competing priorities

Tags: Sales & Customer Success