# Workforce Manager, Employer Services at Vestwell

- Company: Vestwell
- What the company does: Power workplace retirement and savings on one modern platform—401(k)s, education, and emergency savings with payroll sync across 190+ providers. Backed by Lightspeed.
- Company website: https://vestwell.com/
- Type: Startups
- Level: Senior
- Location: New York, NY | Austin, TX | King of Prussia, PA | Scottsdale, AZ
- Work setup: On-site
- Pay: $80K to $95K base salary per year (USD)
- Posted: 2026-10-29
- Apply by: 2026-12-13
- Apply: https://job-boards.greenhouse.io/vestwell/jobs/8078925003?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/vestwell-workforce-manager-employer-services/

## About the role

You’re an analytical, detail-oriented planner who can balance service levels, staff utilization, and employee experience, and you understand the seasonal rhythms of the retirement plan business. You’ll partner closely with Employer Service leadership to make sure we have the right people, with the right skills, in the right place at the right time. This role will be based in either the New York City, Austin, King of Prussia, or Scottsdale office, and will be part of Vestwell's hybrid in-office operation. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 5+ years of Experience in workforce management, forecasting, or capacity planning in a contact center or service environment
- Experience supporting multichannel queues (phone, email, case/ticket)
- Strong analytical skills, advanced Excel and hands-on experience with WFM tools and reporting
- Excellent communication skills and ability to present data-driven recommendations to leadership
- Ability to manage multiple priorities in a fast-paced environment
- Knowledge of 401(k) or retirement plan services is a plus

Tags: Employer Services

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/vestwell-workforce-manager-employer-services/