# Operations Manager at Citymapper

- Company: Citymapper
- What the company does: The ultimate transport app - iPhone / Android / Web. Backed by Index.
- Company website: http://citymapper.com/
- Type: Startups
- Level: Senior
- Location: Rochester, MN
- Work setup: On-site
- Pay: $70K to $90K base salary per year (USD)
- Posted: 2026-09-30
- Apply by: 2026-11-23
- Apply: https://job-boards.greenhouse.io/via/jobs/8858503002?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/via-operations-manager-4/

## About the role

As Via's Operations Manager, you will be supporting our local team in Rochester, and a number of Via services across the Central Region. This position is focused on supporting our frontline employees by overseeing HR processes such as policy implementation, compliance, employee support, and real-time issue resolution, all while fostering a positive and fair workplace culture. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Minimum of 3+ years of experience in HR operations, employee relations, talent acquisition or a similar role
- Experience working with unionized employee populations and understanding of collective bargaining agreements
- You’re comfortable with ambiguity and flexible in adapting to changing needs, always looking for creative solutions
- Knowledge of employment laws and regulations (e.g., FMLA, ADA, FLSA, etc.)
- Strong interpersonal and communication skills with the ability to handle sensitive situations effectively
- Detail-oriented and highly organized with a process-driven mindset

Tags: People Operations

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/via-operations-manager-4/