# Customer Success Manager at Vinci

- Company: Vinci
- What the company does: Run full-resolution simulations in minutes. Vinci’s foundation model for physics unites AI acceleration with verified solvers for as-built accuracy. Backed by Khosla.
- Company website: https://www.getvinci.ai/
- Type: Startups (AI role)
- Level: Senior
- Location: Palo Alto HQ
- Work setup: Remote
- Pay: $130K to $155K base salary per year (USD)
- Posted: 2026-10-28
- Apply by: 2026-12-12
- Apply: https://jobs.ashbyhq.com/vinci/08af2d56-e726-4887-a9ed-12861c46ed4c?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/vinci-customer-success-manager/

## About the role

As a Customer Success Manager at Vinci, you will own customer outcomes and operating cadence across the customer lifecycle, beginning during pilot deployment, landing the first deal and expanding the account adoption, value realization, renewal readiness, and expansion. Reporting to the Head of Customer Solutions, you will manage a focused portfolio of approximately 5–10 strategic enterprise accounts. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 3+ years of experience in Customer Success or a comparable customer-facing role, with direct responsibility for customer relationships, adoption, or outcomes
- Strong project and program management skills, with experience coordinating customer-facing initiatives across milestones, dependencies, risks, stakeholders, and timelines
- Ability to manage multiple concurrent customer workstreams with strong organization, prioritization, documentation, and follow-through
- Strong written and verbal communication skills and the ability to build trusted relationships with technical and business stakeholders
- Ability to identify customer risks, coordinate cross-functional resources, and drive issues toward resolution
- Demonstrated ability to learn a complex technical product and customer workflows quickly and communicate effectively with highly technical customer teams

Tags: GTM

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/vinci-customer-success-manager/