# Associate Manager, Customer Operations at Virta Health

- Company: Virta Health
- What the company does: Virta Health is the leader in diabetes reversal and sustainable weight loss. Discover personalized, nutrition-first care designed for lasting results.
- Company website: https://www.virtahealth.com
- Type: Startups
- Level: Senior
- Location: Remote
- Work setup: Remote
- Pay: $80K to $95K base salary per year (USD)
- Posted: 2026-09-14
- Apply by: 2026-10-29
- Apply: https://jobs.ashbyhq.com/virtahealth/3afe9129-e180-47d2-9960-e5984e257e6d
- Page: https://www.1752.vc/careers/jobs/virta-health-associate-manager-customer-operations/

## About the role

Support customer data operations, including member-level outbound file feeds; SFTP setup, access, and issue resolution; data partner changes; and marketing contact or eligibility file ingestion. Execute UAT and QA for customer launches, product expansions, configuration changes, and product updates; clearly document results and drive identified issues to the appropriate resolution or escalation path.

## What they're looking for

- Approximately 2+ years of professional experience in operations, implementation, project coordination, technical support, or a related field, experience may be substituted by demonstrated independence and impact
- Strong attention to detail and comfort working with structured data, spreadsheets, file specifications, and operational systems to produce accurate, high-quality work
- Strong problem-solving skills, including the ability to investigate discrepancies, document findings, identify risk, and escalate effectively when support is needed
- Ability to manage multiple priorities and collaborate across teams while meeting deadlines and communicating progress, dependencies, and blockers clearly
- Demonstrates proactive use of AI tools to improve individual output and efficiency, along with the curiosity and learning agility to quickly build proficiency in new systems and processes

Tags: Commercial