# Enterprise Customer Success Manager at Virtuous Management

- Company: Virtuous Management
- What the company does: Virtuous Software is a Customer Relationship Management (CRM) software solution that helps charities raise more money. Its platform aims to help organizations build better relationships with donors and streamline their fundraising efforts. Backed by Praxis.
- Company website: https://virtuouscrm.com
- Type: Startups
- Level: Senior
- Location: Remote, USA
- Work setup: Remote
- Posted: 2026-08-26
- Apply by: 2026-10-14
- Apply: https://jobs.ashbyhq.com/virtuous/523c4522-b3d8-40b4-9df7-a0ceb37e037a
- Page: https://www.1752.vc/careers/jobs/virtuous-management-enterprise-customer-success-manager/

## About the role

We are looking for an Enterprise Customer Success Manager to join our growing Customer Success Team. As an Enterprise Customer Success Manager, you will report to the Manager of Enterprise Customer Success and will be focused on our largest and most strategic customers' product adoption, utilization, and overall satisfaction.

## What they're looking for

- Customer-Centric Focus: Deep understanding of customer needs and a passion for ensuring their success with Virtuous products
- Nonprofit Tech Experience : Direct experience working with nonprofit customers in a B2B SaaS environment, with a real understanding of how nonprofits operate and fundraise
- Relationship Building: Strong propensity for relationship building, enjoying forming and maintaining meaningful customer relationships
- Proactive Problem-Solving: Proven ability to identify and address customer issues before they escalate, demonstrating a proactive and solution-oriented approach
- Collaborative Mindset: Ability to collaborate effectively with cross-functional teams, ensuring seamless communication and a unified customer-centric approach
- Technical Proficiency: Strong technical acumen to provide product support and guidance

Tags: Customer Success