# Senior IT Specialist at Viz.ai

- Company: Viz.ai
- What the company does: Viz.ai is the leading AI care coordination platform for disease detection and workflow optimization. Trusted by over 2,000 hospitals. Backed by Insight, Kleiner Perkins and GV.
- Company website: https://www.viz.ai/
- Type: Startups (AI role)
- Level: Senior
- Location: United States - Remote
- Work setup: Remote
- Pay: $104K to $150K base salary per year (USD)
- Posted: 2026-06-11
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/Viz.ai/f50bb1d9-8c34-4ea8-a7ac-d316f7ee973d
- Page: https://www.1752.vc/careers/jobs/viz-ai-senior-it-specialist/

## About the role

The Senior IT Specialist serves as the first line of support for all internal technical issues across the organization. This role is responsible for providing timely, hands-on assistance to employees experiencing hardware, software, networking, and application-related challenges. The specialist will manage service tickets, execute onboarding/offboarding tasks, and collaborate with cross-functional teams to ensure systems are secure, compliant, and optimized for performance.

## What they're looking for

- 4-6 years of experience in an IT/SaaS company
- Strong knowledge of Windows and macOS systems, networking fundamentals, and SaaS applications
- Hands-on experience with identity and access management (Okta) and endpoint management tools (Intune, Jamf)
- Skilled in troubleshooting hardware, software, and network issues across distributed environments
- Familiarity with IT onboarding/offboarding, user provisioning, and asset setup
- Ability to work independently in a global work environment, prioritize tasks, and collaborate effectively with cross-functional teams

Tags: IT