# Customer Support Representative at Vori

- Company: Vori
- What the company does: Vori is a modern grocery POS system that connects checkout, pricing, ordering, loyalty and reporting in one platform. Built for independent grocers. Backed by Greylock, Y Combinator and South Park Commons.
- Company website: https://www.vori.com
- Type: Startups
- Level: Mid level
- Location: USA
- Work setup: Remote
- Posted: 2026-02-20
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/vori/6997c166-546e-4944-8068-058594521caa
- Page: https://www.1752.vc/careers/jobs/vori-customer-support-representative/

## About the role

Provide phone, chat, and ticket-based support for grocery stores using our iOS POS system Troubleshoot issues related to iPad POS terminals, payment devices, receipt printers, barcode scanners, scales (if applicable), and cash drawers

## What they're looking for

- 1–3 years of experience in technical support, customer support, or retail
- technology support
- Familiarity with iOS devices (iPads, basic iOS settings, Bluetooth/WiFi
- troubleshooting)
- Experience supporting POS systems or retail software
- Basic understanding of grocery store front-end operations

Tags: Operations