# Order Management Representative 1 - Remote Kansas or Remote Missouri at Waitwhile

- Company: Waitwhile
- What the company does: Waitwhile is a customer journey management solution with virtual waitlists, appointment scheduling, event registration, messaging, analytics, and more. Backed by CRV.
- Company website: https://waitwhile.com
- Type: Startups
- Level: Mid level
- Location: 2 Locations
- Work setup: On-site
- Posted: 2026-11-06
- Apply by: 2026-12-21
- Apply: https://allegion.wd5.myworkdayjobs.com/en-US/careers/job/Remote-Kansas/Order-Management-Representative-1---Remote-Kansas-or-Remote-Missouri_JR38194?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/waitwhile-order-management-representative-1-remote-kansas-or-remote-missouri/

## About the role

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Manage service / support interactions with customers by shaping the customer expectations, delivering on those expectations, and deepening customer loyalty via incoming/outgoing calls, emails, and requests
- Identify and complete basic order entry functions within assigned quality and production metrics
- Understand the basic profile of the customers, and their most common needs and expectations. Tailor the support approach to fit particular customers and/or situations within established guidelines
- Complete troubleshooting and subsequent documentation on return and warranty claims and escalate as necessary
- Gather and document service request information through the effective use of CRM tools
- Utilize and manage all appropriate ERP business systems for assigned product bands


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/waitwhile-order-management-representative-1-remote-kansas-or-remote-missouri/