# Customer Success Manager - Large Accounts (H/F) at Wakeo

- Company: Wakeo
- What the company does: Wakeo provides real-time tracking on door-to-door multimodal transport flows including sea, air, rail and road freight. Discover how the Wakeo RTTVP (real-time transport visibility platform) can help you to navigate disruptions, and build a resilient &... Backed by Techstars.
- Company website: https://wakeo.co
- Type: Startups (AI role)
- Level: Senior
- Location: Remote (US)
- Work setup: Remote
- Posted: 2026-09-15
- Apply by: 2026-10-30
- Apply: https://wakeo.applytojob.com/apply/p72JphCjCY/Customer-Success-Manager-Large-Accounts-HF
- Page: https://www.1752.vc/careers/jobs/wakeo-customer-success-manager-large-accounts-h-f/

## About the role

As a Customer Success Manager , you will be the trusted advisor of your customers. You will be taking over the customer after the contract is signed.

## What they're looking for

- Drive usage & build amazing ROI alongside your customers
- Guarantee 0 churn
- Boost upsell/ cross sell over your portfolio of customers
- Fluent in French and English is a must have, German is a plus
- Around 6/ 7 years of experience acquired in Saas B2B enterprise solutions
- Past experiences working with Enterprise customers in customer-facing roles including Account Management or Customer Success is a must have