# Customer Success Manager at Wander

- Company: Wander
- What the company does: About Wander Wander is on a mission to help people find their happy place by building the infrastructure to experience the world. Backed by GV and Redpoint.
- Company website: https://www.wander.com
- Type: Startups
- Level: Senior
- Location: Austin, TX
- Work setup: On-site
- Posted: 2026-10-29
- Apply by: 2026-12-13
- Apply: https://ats.rippling.com/wander/jobs/b4e612a7-8747-41b5-8047-189748684c6d?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/wander-customer-success-manager/

## About the role

Travelers are asking AI where to stay. WanderOS ( wander.com/os ) gets our operators' properties in front of millions of guests and the AI agents booking for them. Operators get: Guests save and operators keep more of every booking, with instant payouts and the lowest fees in the industry. And they own their guest relationships. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 3 to 5+ years in Customer Success, Account Management or another post sale SaaS role where you owned retention and expansion
- A track record of growing net revenue retention and keeping churn low
- You build trust easily with owners and operators who care about ROI and running a great business
- Experience driving product adoption and connecting it to measurable results for customers
- You're comfortable talking renewals, upsells and pricing
- Background in SaaS or tech, hospitality tech, PMS, booking engines, proptech, marketing tech or SEO/web products is a big plus

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/wander-customer-success-manager/