# Agent Operations Regional Lead at Wave

- Company: Wave
- What the company does: Backed by Y Combinator.
- Company website: https://wave.com
- Type: Startups
- Level: Senior
- Location: Kinshasa, Democratic Republic of the Congo
- Work setup: On-site
- Posted: 2026-09-22
- Apply by: 2026-11-06
- Apply: https://www.wave.com/en/careers/job/6201584004?gh_jid=6201584004
- Page: https://www.1752.vc/careers/jobs/wave-agent-operations-regional-lead-2/

## About the role

We're hiring a Regional Lead to join our Agent Operations team in DRC. Reporting to the Agent Ops Lead, the role holder will oversee all Wave agent network acquiring and operations management for the assigned region by supervising all the activities of the agent openers and liaising with the respective agent admin teams to attain the set targets in the region. Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.

## What they're looking for

- Fluent in English
- Master’s degree in a related field
- Speak both French and English fluently
- At least 5 years of relevant work experience, specifically managing an agent network in DRC, and a minimum of 2 years of experience managing field-based teams
- Must have worked and overseen agent network activities in the upcountry
- Communicate effectively and often, both in writing and in person, to the point of over-communication

Tags: Agent Operations