# Customer Support Representative at Wave

- Company: Wave
- What the company does: Backed by Y Combinator.
- Company website: https://wave.com
- Type: Startups
- Level: Mid level
- Location: Conakry, Conakry, Guinea
- Work setup: On-site
- Posted: 2026-09-16
- Apply by: 2026-10-31
- Apply: https://www.wave.com/en/careers/job/6194388004?gh_jid=6194388004
- Page: https://www.1752.vc/careers/jobs/wave-customer-support-representative-2/

## About the role

Do you have experience working in customer service or a related field? Are you passionate about delivering excellent customer service? We’re looking for a Customer Support Representative based in Conakry to join our global team and help us deliver the best possible experience to our customers. Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.

## What they're looking for

- Fluency in French, Fulani, Malinké and Soussou
- 2 years of experience in a comparable position (Call center, Customer Service)
- Being able to work with flexible schedules
- Demonstrate tenacity and a willingness to go the distance to get something done
- Have a strong sense of responsibility and an excellent ability to take initiative
- Are comfortable defaulting to over-communication and overreaching when it comes to coordination

Tags: Support