# Global International Quality Lead at Waymo

- Company: Waymo
- What the company does: Waymo—formerly the Google self-driving car project—makes it safe and easy for people & things to get around with autonomous vehicles. Take a ride now. Backed by Bessemer, Kleiner Perkins and Sequoia.
- Company website: https://waymo.com/
- Type: Startups
- Level: Senior
- Location: Phoenix, AZ, US
- Work setup: On-site
- Posted: 2026-10-27
- Apply by: 2026-12-11
- Apply: https://careers.withwaymo.com/jobs?gh_jid=8281664&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/waymo-global-international-quality-lead/

## About the role

This role follows a hybrid work schedule and reports to the Head of Remote Assistance & Vehicle Dispatch. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Proven Senior program leadership with a track record of navigating ambiguity to structure, launch, and scale strategic initiatives that span multiple cross-functional teams and external vendor organizations
- Demonstrated mastery of process design and process mapping software (e.g., Lucidchart, Miro, Visio), including building SOP architectures from scratch
- Data-driven analytical expertise, with strong skills in extracting insights from complex operational metrics (CSAT, CES, contact rates, audit scores) to drive business decisions
- Experience in BPO / vendor management, specifically establishing quality calibration, auditing vendor triage, and managing global operational standards
- Bachelor's degree in Business, Operations, Industrial Engineering, or a related field (or 4+ years of equivalent practical experience)

Tags: RHO - Operations Center (M6D)

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/waymo-global-international-quality-lead/