# Knowledge and Support Readiness Manager, Waymo Rider Support at Waymo

- Company: Waymo
- What the company does: Waymo—formerly the Google self-driving car project—makes it safe and easy for people & things to get around with autonomous vehicles. Take a ride now. Backed by Bessemer, Kleiner Perkins and Sequoia.
- Company website: https://waymo.com/
- Type: Startups
- Level: Senior
- Location: Tempe, AZ, USA
- Work setup: On-site
- Posted: 2026-09-08
- Apply by: 2026-10-23
- Apply: https://careers.withwaymo.com/jobs?gh_jid=8065689
- Page: https://www.1752.vc/careers/jobs/waymo-knowledge-and-support-readiness-manager-waymo-rider-support/

## About the role

In this hybrid role, you will report to the Head of Support and Operations Intelligence

## What they're looking for

- A Bachelors of Science or Arts degree
- A talent for making complex vendor operations across multiple vendor companies and models much more effective and consistent through knowledge and training
- An ability to analyze data sets to tease out trends and make changes to improve agent knowledge acqusition

Tags: RHO - Operations Center (M6D)