# Payment Success Specialist – Activation at Weave

- Company: Weave
- What the company does: Weave combines LLMs and domain-specific machine learning to understand engineering work. We understand how much work was done, how good it is, and how AI contributed. Backed by Y Combinator.
- Company website: https://weaveos.com
- Type: Startups (AI role)
- Level: Mid level
- Location: Weave - Headquarters (Lehi, UT)
- Work setup: Remote
- Posted: 2026-09-09
- Apply by: 2026-10-24
- Apply: https://jobs.ashbyhq.com/weave/ff4efd60-1313-4c8a-92e7-4e5e027cf355
- Page: https://www.1752.vc/careers/jobs/weave-payment-success-specialist-activation/

## About the role

5+ years of experience in customer onboarding, activation, customer success, or implementation — preferably within SaaS, FinTech, or payments. Proven expertise in payments technology, workflows, and best practices , with the ability to consult at a strategic level.

## What they're looking for

- 5+ years of experience in customer onboarding, activation, customer success, or implementation — preferably within SaaS, FinTech, or payments
- Proven expertise in payments technology, workflows, and best practices , with the ability to consult at a strategic level
- Exceptional communication and facilitation skills, including experience engaging with business owners, operations leaders, and financial decision-makers
- Advanced problem-solving skills — with the ability to proactively identify adoption risks, design tailored solutions, and influence outcomes
- Deep understanding of change management and how to guide customers through behavioral and operational shifts
- A results-driven mindset — consistently meeting or exceeding activation, volume, and adoption KPIs

Tags: Payments Program Management