# Customer Failure Analysis Engineer at Western Digital

- Company: Western Digital
- What the company does: WD is building the infrastructure behind the AI-driven data economy. As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in. Backed by Sequoia.
- Company website: https://www.westerndigital.com/
- Type: Startups
- Level: Mid level
- Location: San Jose, CA
- Work setup: On-site
- Posted: 2026-10-09
- Apply by: 2026-11-23
- Apply: https://jobs.smartrecruiters.com/WesternDigital/744000154725809?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/western-digital-customer-failure-analysis-engineer/

## About the role

Join our dynamic and collaborative team to help with WD failure analysis automation and data analytics in support of requests from our customers teams. As Data Analytics / LLM / AI / SQL Engineer in Failure Analysis Team, you will be responsible for helping define requirements and plans and own implementation of Data Analytics / LLM and AI/ SQL and dashboard projects. You will collaborate with local FA team and other teams to drive the progress of the projects. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Knowledge and experience with Data Analytics, Python, C++ and SQL
- Knowledge of LLM (Large Language Models)/AI
- BS/MS in Computer Science/Data Science or equivalent with Machine Learning coursework completed
- Proven problem-solving skills
- Good interpersonal and teamwork skills
- Leadership skills


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/western-digital-customer-failure-analysis-engineer/