# Staff Engineer, Cloud & Hyperscale Storage - Customer Technical Support at Western Digital

- Company: Western Digital
- What the company does: At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. Backed by Sequoia.
- Company website: https://www.westerndigital.com/
- Type: Startups
- Level: Senior
- Location: San Jose, CA
- Work setup: On-site
- Posted: 2026-11-06
- Apply by: 2026-12-21
- Apply: https://jobs.smartrecruiters.com/WesternDigital/744000160002077?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/western-digital-staff-engineer-cloud-and-hyperscale-storage-customer-technical-s/

## About the role

Western Digital is seeking a Staff Technologist to join the Customer Technical Sales & Support (CTS) organization supporting strategic cloud and hyperscaler customers. This role acts as the primary technical bridge between WD Engineering and customers, owning deep understanding of customer storage architectures, qualification requirements, deployment models, and field issues. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, or related technical field
- Strong understanding of storage system architecture, server/storage integration, and customer deployment models in cloud or hyperscale environments
- Experience working directly with customers in a field applications, systems architecture, customer engineering, or technical support capacity
- Ability to debug technical issues across hardware, firmware, software, and system interactions
- Strong written and verbal communication skills, including ability to present technical material to engineers and executive stakeholders

Tags: Sales & Marketing

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/western-digital-staff-engineer-cloud-and-hyperscale-storage-customer-technical-s/