# Customer Support Specialist at Wheelprice

- Company: Wheelprice
- What the company does: Official wheels marketplace for enthusiasts. Backed by Techstars.
- Company website: https://wheelprice.com
- Type: Startups
- Level: Mid level
- Location: Schaumburg, IL
- Work setup: On-site
- Pay: $41K to $57K base salary per year (USD)
- Posted: 2026-09-10
- Apply by: 2026-10-25
- Apply: https://wheels.wd5.myworkdayjobs.com/en-US/Wheels_Careers/job/Schaumburg-IL/Customer-Support-Specialist_R5469-1
- Page: https://www.1752.vc/careers/jobs/wheelprice-customer-support-specialist-4/

## About the role

At Wheels, we’re moving businesses forward by delivering mobility experiences our customers love powered by passionate people who bring creative solutions to life. As a Customer Support Specialist, you’ll be an essential part of that mission, ensuring every client and driver interaction reflects our high standards of service, care, and follow-through.

## What they're looking for

- Client and Driver Communication: Collaborate with a diverse portfolio of clients
- Respond to client and driver communications related to tactical matters as instructed
- Follow up with clients and drivers to fulfill requests initiated by internal departments
- Address incoming replacement requests such as fuel, insurance, compliance, and MAP passports
- Answer multi-channel inquiries (telephony, email, FleetView, VIM application)
- Provide backup for other associates as designated by leadership