# Manager, Client Services at Wheelprice

- Company: Wheelprice
- What the company does: Official wheels marketplace for enthusiasts. Backed by Techstars.
- Company website: https://wheelprice.com
- Type: Startups
- Level: Senior
- Location: Schaumburg, IL
- Work setup: On-site
- Pay: $87K to $122K base salary per year (USD)
- Posted: 2026-09-11
- Apply by: 2026-10-26
- Apply: https://wheels.wd5.myworkdayjobs.com/en-US/Wheels_Careers/job/Schaumburg-IL/Manager--Client-Services_R5486
- Page: https://www.1752.vc/careers/jobs/wheelprice-manager-client-services/

## About the role

At Wheels, we believe in fostering a culture that is built on our Core Values and Guiding Principles. We cultivate a culture of excellence and innovation by upholding these values, driving our collective success and growth. At Wheels, leaders are expected to model and champion our cultural attributes through their actions:

## What they're looking for

- Work to ensure the Account Managers meet individual and team performance metrics (Salesforce cases, phone availability) and implement action plans as needed
- Partner with Account Managers to investigate customer inquiries, determine next steps, and achieve their prompt and successful completion daily
- Provides continuous coaching, development, and managerial support to Account Managers ensuring customer retention and exceeding customer satisfaction goals
- Create a collaborative team environment that is clearly focused on understanding and meeting client needs
- Facilitate and communicate team meetings and training needs to ensure employees are kept abreast of industry, market, and customer demands/changes/updates
- Strong leader and motivator