# Senior Manager, Field Quality at Whoop

- Company: Whoop
- What the company does: Backed by SoftBank VF and IVP.
- Company website: https://www.whoop.com/
- Type: Startups
- Level: Senior
- Location: Boston, MA
- Work setup: On-site
- Pay: $200K to $245K base salary per year (USD)
- Posted: 2026-09-10
- Apply by: 2026-10-25
- Apply: https://jobs.ashbyhq.com/whoop/bcd8aae7-5bb2-476e-bbd2-3c2ca71d1513
- Page: https://www.1752.vc/careers/jobs/whoop-senior-manager-field-quality/

## About the role

Lead the field quality strategy and execution across Hardware and Accessories & Apparel , establishing KPIs, operating mechanisms, and cross-functional programs that identify emerging quality issues, prioritize risk, and drive measurable improvements in field performance and member experience.

## What they're looking for

- Demonstrated experience leading teams and complex quality programs across multiple products or product categories, with the ability to translate broad quality objectives into clear priorities, operating mechanisms, and measurable outcomes
- Deep expertise in structured problem-solving and failure analysis methodologies, including root cause analysis, 5 Why, 8D, FMEA, DOE, Pareto analysis, CAPA, and related quality tools
- Experience building or leading failure analysis capabilities and laboratories, including the effective application of analytical techniques and equipment to characterize product failures and drive root cause determination
- Strong analytical acumen with experience using field performance, return, manufacturing, supplier, and customer/member data to identify trends, assess risk, prioritize investigations, and influence decisions
- Proven ability to lead complex cross-functional initiatives and influence technical and business stakeholders across Engineering, Product Development, Operations, Supply Chain, manufacturing partners, and suppliers in a fast-paced global environment
- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, Quality Engineering, Materials Science, or a related technical discipline, or equivalent relevant experience

Tags: Global Supply Chain & Operations