# Technical Support Engineer at Wisdom AI

- Company: Wisdom AI
- What the company does: WisdomAI delivers agentic analytics and context-aware AI agents to automate data insights, transform enterprise analytics, and drive business outcomes with proactive, conversational tools. Backed by Kleiner Perkins and Alchemist.
- Company website: https://www.wisdom.ai/
- Type: Startups (AI role)
- Level: Mid level
- Location: San Mateo
- Work setup: Remote
- Pay: $150K to $220K base salary per year (USD)
- Posted: 2026-09-24
- Apply by: 2026-11-08
- Apply: https://jobs.ashbyhq.com/wisdom-ai/97a2bf2c-2e3f-42af-b9d7-bc03d6d220bc
- Page: https://www.1752.vc/careers/jobs/wisdom-ai-technical-support-engineer/

## About the role

As a Technical Support Engineer , you are the first responder for our most important customers. You won’t just be answering "how-to" questions; you will be debugging complex data schemas, investigating API integrations, and translating customer business logic into technical configurations. You will live in Slack and Pylon , providing real-time, white-glove support that feels like an extension of the customer’s own team.

## What they're looking for

- Stack focus: SQL, APIs, AI/LLMs, Pylon
- Data & SQL: Strong ability to write and read SQL. You must be able to look at a query generated by Wisdom AI and understand why it might be returning a specific result based on the customer’s schema
- The Wisdom Stack: Proficiency in (or ability to quickly learn) the technical pillars defined in our documentation:
- Building and managing Knowledge/Context Models
- Setting up Evaluations Sets and Runs to test AI accuracy
- Managing Workspaces, Organizations, and User Permissions

Tags: Support