# Borrower Success Specialist at Wisetack

- Company: Wisetack
- What the company does: Offer monthly payments for HVAC, plumbing, pest control, and more. Wisetack helps home service pros grow with easy financing customers trust. Backed by Greylock and Insight.
- Company website: https://www.wisetack.com/
- Type: Startups
- Level: Mid level
- Location: Remote, USA
- Work setup: Remote
- Pay: $55K to $62K base salary per year (USD)
- Posted: 2026-08-25
- Apply by: 2026-10-09
- Apply: https://job-boards.greenhouse.io/wisetack/jobs/4726508005
- Page: https://www.1752.vc/careers/jobs/wisetack-borrower-success-specialist/

## About the role

Wisetack is hiring a Borrower Success Specialist to help more borrowers complete and fund larger financing applications. You will own a portfolio of applications and work directly with borrowers to understand how they can move forward seamlessly. You will use judgment to prioritize opportunities, determine the right outreach and follow-up approach, help borrowers (and occasionally merchants) navigate barriers, and move each application toward funding or another clear outcome.

## What they're looking for

- Bachelor’s degree in business administration, marketing, communications, or related field
- 2+ years of experience in consumer lending, inside sales, financial services, customer-facing growth, home services, or a similar environment
- Comfort with high-volume outbound communication and a proactive, growth-oriented mindset
- Strong ability to build trust, handle objections, and motivate action
- Good judgment and the ability to assess a situation and determine the appropriate next step without needing a prescribed response for every scenario
- Curiosity and an ability to recognize recurring themes across customer conversations

Tags: Sales and Account Management