# Customer Experience Associate I (Part-Time) at Wisetack

- Company: Wisetack
- What the company does: Offer monthly payments for HVAC, plumbing, pest control, and more. Wisetack helps home service pros grow with easy financing customers trust. Backed by Greylock and Insight.
- Company website: https://www.wisetack.com/
- Type: Startups
- Level: Associate
- Location: Remote, USA
- Work setup: Remote
- Posted: 2026-10-23
- Apply by: 2026-12-07
- Apply: https://job-boards.greenhouse.io/wisetack/jobs/4746675005?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/wisetack-customer-experience-associate-i-part-time/

## About the role

At Wisetack, customer experience is a competitive advantage. As a Customer Experience Associate I, Borrower Support, you will help borrowers navigate their financing experience with clarity, empathy, and accuracy. This role requires sound judgment, strong follow-through, and the ability to protect consumer trust in high-stakes lending conversations. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Bachelor's degree preferred
- 2+ years of experience in customer support, customer success, financial services, operations, or another customer-facing role
- Experience leveraging AI tools to improve customer support workflows or operational efficiency
- Comfortable spending the majority of your workday supporting customers over the phone in a high-volume environment
- Excellent verbal and written communication skills
- Demonstrated ownership and follow-through from initial customer contact through final resolution

Tags: Customer Experience

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/wisetack-customer-experience-associate-i-part-time/