# Technical Support Engineer at Wispr Flow

- Company: Wispr Flow
- What the company does: Flow makes writing quick and clear with seamless voice dictation. It is the fastest, smartest way to type with your voice. Backed by Peak XV and Menlo.
- Company website: https://wisprflow.ai/
- Type: Startups (AI role)
- Level: Mid level
- Location: San Francisco Office
- Work setup: Remote
- Pay: $60K to $90K base salary per year (USD)
- Posted: 2025-08-27
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/wispr-flow/c45eb438-a872-4dc0-9b81-9d76560f33df
- Page: https://www.1752.vc/careers/jobs/wispr-flow-technical-support-engineer/

## About the role

We're looking for a Technical Support Engineer who doesn't just close tickets. You deliver an 11-star experience to every single customer, regardless of their plan or what they pay. Every person who reaches out should come away feeling genuinely delighted, not just helped.

## What they're looking for

- High agency : you see a problem and fix it without waiting for permission or a playbook, then you document what you found so the rest of the team can learn from it and build on it
- AI-native workflow : you already use AI daily to move faster, write better, solve harder problems, and automate repetitive work, strong prompting skills are a must
- Technical depth : you're comfortable reading logs, navigating developer tools, understanding APIs, and debugging software issues even if you're not writing production code
- Pattern recognition : you spot the signal in the noise, when the same issue shows up three different ways, you connect the dots
- Customer obsession : you believe every customer deserves an 11-star experience, you don't adjust your effort based on what someone pays
- Clear communication : you write concise, accurate responses that respect the customer's time and technical level

Tags: Customer Support