# Lead Client Service Manager at WithCoverage

- Company: WithCoverage
- What the company does: Backed by Sequoia.
- Company website: http://withcoverage.com/
- Type: Startups
- Level: Senior
- Location: Philadelphia
- Work setup: On-site
- Pay: $150K to $180K base salary per year (USD)
- Posted: 2026-05-11
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/withcoverage/jobs/4245191009
- Page: https://www.1752.vc/careers/jobs/withcoverage-lead-client-service-manager/

## About the role

The Lead Client Service Manager is a senior individual contributor and team anchor within the Client Services organization. You will own a complex, high-value book of business while serving as a mentor and quality standard-setter for junior CSMs. Partnering closely with Risk Advisors, you will lead strategic client initiatives, and model best-in-class service delivery.

## What they're looking for

- 4+ years of commercial insurance experience required, with a strong track record in an Account Management or Client Service role
- Property & Casualty broker's license required (or to be obtained within 60 days of start date)
- Demonstrated experience managing complex, high-value client relationships with minimal oversight
- Strong organizational skills with the ability to manage multiple priorities, deadlines, and stakeholders simultaneously
- Excellent written and verbal communication skills, confident presenting to clients at all levels
- A natural collaborator who elevates the people around them and takes ownership of outcomes

Tags: Brokerage + Risk, Myles