# Technical Account Manager at Witness AI

- Company: Witness AI
- What the company does: WitnessAI is the AI security and governance platform with network visibility, intent-based controls & runtime defense to secure every employee, model, application & agent. Backed by GV.
- Company website: https://witness.ai
- Type: Startups (AI role)
- Level: Senior
- Location: Remote
- Work setup: Remote
- Pay: $124K to $161K base salary per year (USD)
- Posted: 2026-06-16
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/witnessai/759dd9a3-170f-4d25-a733-84c4168af9f2
- Page: https://www.1752.vc/careers/jobs/witness-ai-technical-account-manager/

## About the role

As a Technical Account Manager with a strong background in network security, you’ll play a critical role in ensuring our customers are successful in deploying, integrating, and maximizing the value of our security platform. You’ll act as a trusted advisor, technical resource, and problem solver throughout the customer lifecycle—from onboarding to expansion. Customer Onboarding & Integration: Guide new customers through deployment, configuration, and best practices tailored to their network security environments.

## What they're looking for

- Bachelor’s degree in Computer Science, Information Security, or a related field (or equivalent experience)
- 3+ years of experience in a customer-facing technical role (Customer Success, Support, Pre-Sales, or Solutions Engineering)
- Strong understanding of networking fundamentals: TCP/IP, DNS, VPN, firewalls, IDS/IPS, Zero Trust, etc
- Strong understanding of common enterprise technologies and architectures
- Hands-on experience with firewalls and/or proxies (e.g., Palo Alto Networks, Cisco, Zscaler, Netskope, Fortinet)
- Excellent communication skills, with the ability to explain technical concepts to both technical and non-technical audiences

Tags: GTM