# Customer Service Operations Associate at Wolters Kluwer

- Company: Wolters Kluwer
- Company website: https://www.wolterskluwer.com
- Type: Startups
- Level: Associate
- Location: USA - Clayton, MO
- Work setup: On-site
- Pay: $50K to $58K base salary per year (USD)
- Posted: 2026-09-25
- Apply by: 2026-11-09
- Apply: https://wk.wd3.myworkdayjobs.com/en-US/External/job/USA---Clayton-MO/Customer-Service-Operations-Associate_R0059995
- Page: https://www.1752.vc/careers/jobs/wolters-kluwer-customer-service-operations-associate/

## About the role

We are seeking a detail-oriented, customer-focused professional who enjoys research, problem solving, and managing multiple priorities in a fast-paced environment. This role is ideal for someone who thrives on accuracy, enjoys learning complex processes, and takes pride in helping clients stay compliant with licensing and regulatory requirements.

## What they're looking for

- A minimum of one year of business-to-business (B2B) client/customer service experience, preferably consultative customer service experience working within the banking, insurance, hospitality, retail and/or legal industry
- Bachelor’s degree from an accredited college/university or equivalent B2B client service experience is preferred, not required
- Ability to absorb product knowledge quickly and process information to apply to client needs
- Able to make sound business decisions and exercise discretion and judgment
- Experience generating add-on sales revenue preferred
- Strong analytical and problem-solving skills, along with excellent organizational, time management and multi-tasking skills