# Customer Success Program Manager at Workato

- Company: Workato
- What the company does: Backed by Battery, Insight and Norwest.
- Company website: http://www.workato.com/
- Type: Startups
- Level: Senior
- Location: Palo Alto, California
- Work setup: On-site
- Posted: 2026-08-20
- Apply by: 2026-10-08
- Apply: https://www.workato.com/careers?gh_jid=8676088002#open-roles
- Page: https://www.1752.vc/careers/jobs/workato-customer-success-program-manager/

## About the role

We are looking for an exceptional Customer Success Program Manager to join our growing team. In this role, You will partner with cross-functional stakeholders across the business, use data to guide decisions,and own communication channels to create synergy and clarity at a global scale. You will work on tech's biggest projects including but not limited to Agentic AI deployments, product adoption initiatives, and global maturity . You will also be responsible to:

## What they're looking for

- 3-6 years of experience in program management, project management, operations, or a related-field
- A track record of owning org-wide projects or programs from planning through delivery with minimal overisight
- Comfortable working with data to define success metrics, track outcomes, and make prioritization calls
- Strong written and verbal communication skills, with the ability to tailor messaging to different audiences
- A bias toward action, high attention to detail and comfort operating in ambiguity
- String discernment while using Agentic/AI tools

Tags: Sales and Customer Success