# Customer Success Manager at Workday

- Company: Workday
- What the company does: Experience a new way to work with Sana and agentic AI from Workday. Backed by Greylock, NEA and Menlo.
- Company website: https://www.workday.com/
- Type: Startups
- Level: Senior
- Location: 3 Locations
- Work setup: On-site
- Pay: $95K to $143K base salary per year (USD)
- Posted: 2026-10-09
- Apply by: 2026-11-23
- Apply: https://workday.wd5.myworkdayjobs.com/en-US/Workday/job/USA-TX-Austin/Customer-Success-Manager_JR-0110628-1?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/workday-customer-success-manager/

## About the role

The Customer Success Manager (CSM) plays a critical role in the success and execution of Workday Adaptive Planning. As a CSM, you will ensure the maximum value is derived from our products and services, by quantifying the value, driving adoption, sharing best practices, answering business questions, identifying opportunities and developing strategic goals and objectives. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- At least 5+ years of experience as a CSM supporting a SaaS solution
- Experience negotiating contracts and managing renewals
- Proven track record of overachieving goals and sales targets
- Familiar with change management practices, change communications and process re-engineering
- Experience with pricing principles and sales practices in SaaS selling environments
- Experience using a CRM such as Salesforce and a customer success tool like Gainsight


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/workday-customer-success-manager/